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FAQ

FREQUENTLY ASKED QUESTIONS

  • Yes! Compudile offers 99.999% uptime.
    Compudile offers redundancy across 7 data centers spread out across the country (Florida, Vegas, Ohio, California, Texas, New Jersey, and Atlanta)
  • You will enjoy all these excellent features while keeping your current numbers, and we will never/ever change your business number.
  • Porting your current numbers to Compudile may take up to 10 business days, but it can be completed without service interruptions.
  • We understand that your phones and communication systems are the lifeblood of your business, so we take every precaution possible to ensure porting your phone numbers from your current provider and transitioning to Compudile is smooth and seamless.
  • Compudile’s mobile app masks your caller ID as your business number. You can also log and record the call.
  • Typically, it takes about five days for phones to arrive and be installed and ten days to have numbers ported.
  • More than 500,000 users can’t be wrong. The reliability of our system is really at par or better than land phone systems, at just a fraction of the cost.
  • You need an Internet connection. We recommend at least 60 Kbps per phone. A basic regular Internet connection of 6Mbps will work for 10-15 users. We can assess your current connection speeds, and if you need more, we can provide you with a dependable high-speed Internet service.
  • We’ll do a complete assessment for you. Once we are on the same page, your system can be deployed in as little as 3 business days.
  • Our team is available Monday through Friday from 8:00 am to 6:00 pm EST; Saturday and Sunday, we are closed. Major accounts are supported 24/7.

Say “Good-bye” to phone system frustration. Get brilliantly simple.